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DELIVERY POLICY

When you place an order from our Online Store, you are given the option to choose whether you want to pick up your order from our showroom or whether you want us to deliver your order to your address. All online orders of in-stock items are processed within 2 working days max.

If you choose the Pickup option, we will inform you by SMS as soon as your order is ready and you can pick it up from our showroom in Valley Road, Msida during showroom hours.

If you choose the Delivery option, we endeavour to deliver to your address within 2 working days. Delivery for orders of €100 or more will be free while a delivery fee of €10 will be charged for orders less than €100. Deliveries will be carried out anywhere in Malta however if our delivery person doesn’t find anyone at the address you specified, he will leave you a note with instructions to pick up your order from the store. Delivery will be attempted just once.

 

RETURNS POLICY

If you wish to return any purchased item to us, it must be returned to us in re-saleable condition, in its full original carton/box and the range is still for sale via our website.

There will be a restocking charge of 10% of the goods returned. The customer will be responsible for organising the return of the goods to our showroom within 15 days of the delivery date. The refund will be processed within 5 working days following our receipt of the re-saleable items. The original delivery costs will not be refunded.